FREQUENTLY ASKED QUESTIONS
ISO certification is a seal of approval from an external body that verifies a company complies with internationally recognized ISO management standards. It is important because it demonstrates a commitment to quality, efficiency, and continuous improvement, enhancing your company’s credibility and competitiveness in the global market.
The duration of the ISO certification process can vary depending on the size and complexity of your organization and its existing processes. Typically, it can take anywhere from a few months to a year. At IKON, we work closely with our clients to develop a realistic timeline tailored to their specific needs.
The ISO certification process involves several key steps:
- Initial consultation to understand your needs
- Customized plan development
- Gap analysis and assessment
- Implementation support
- Pre-certification audit
- Certification audit
- Ongoing support and continuous improvement
Yes, IKON provides comprehensive training for your staff to ensure they understand the requirements of the ISO standards and can effectively implement and maintain the necessary processes. Our training programs are designed to be practical and tailored to your organization’s specific needs.
Yes, IKON can help your organization achieve certification for multiple ISO standards simultaneously. This integrated approach can save time and resources, ensuring that all relevant standards are implemented cohesively and effectively.
After achieving ISO certification, your organization will need to undergo regular surveillance audits to ensure continued compliance with the standards. These audits are typically conducted annually. IKON provides ongoing support and guidance to help you prepare for and successfully complete these audits.